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Royal Taxi
Royal Taxi Customers Pay for the Ride Wirelessly
When you need a taxi in the Greater Toronto Area, Royal Taxi Inc., with more than 400 vehicles and a reputation for customer care, is ready to be of service. Now with the introduction of an in-vehicle wireless point-of-sale solution, the company is taking customer service to a new level.
"Royal Taxi has an enviable record for customer service," explains Spiros Bastas, General Manager. "It's how we differentiate ourselves in an industry that is highly competitive."
To provide customers with the convenience of credit and debit card payment, each car is equipped with software and hardware developed by eXcape, a Vancouver-based technology company and Rogers Wireless mobile data alliance partner. Its fleetX solution provides instant wireless financial transaction capabilities - all supported by the advanced networks at Rogers Wireless.
"All of our vehicles are like sub-offices of the company - each accepts major credit cards and Interac®," says Mr. Bastas.
In-vehicle wireless transactions are fast, easy and fully authorized. Since deploying a wireless POS solution, Royal Taxi has "taken traffic from others," according to Mr. Bastas, who points to improvements in customer service and increased market share. "Royal Taxi stands out in the marketplace. With wireless POS, we're making it a pleasure for customers to do business with us."
