CONSUMER GOODS
Consumer goods industries continue to face the downward pressures of margins and segmentation of customer demand. As such these organizations continually try to be more effective in building relationships with customers, while optimizing shipping routes, and ensuring that products are in stock and priced to sell.
Rogers delivers solutions to consumer goods industries including:
- Direct Store Delivery and Route Sales
- Fleet Management
- Store Detailing and Merchandising
- Wireless Point-of-Sale
A wireless suite of applications that provide real-time access to customer, order, catalogue, promotion/discount, sales history and inventory information.. Access to this information reduces order fill time and removes follow-up activities.
Fleet tracking solutions include; GPS location tracking, fuel and mileage monitoring, remote maintenance checks, theft recovery applications and telemetric-based engine controls. Wirelessly monitor and manage a fleet of delivery vehicles for optimum performance.
Sales, delivery staff and store merchandising reps can capture and submit information on shelf placement, pricing, promotional effectiveness and competitive products in a real-time, structured format. Manufacturers and distributors are able to conduct better analysis and spend their trade dollars more effectively.
Accept debit and credit payments anywhere at anytime. Payments occur online and in real-time so your business can immediately verify that the customer's account has been credited and the funds deposited into your account.
Cost Savings
- Reduce paper flow for greater operational efficiency in the field and at the office.
- Conduct better analysis and spend trade dollars more effectively by allowing sales and delivery staff to capture real-time information on shelf placement, pricing, promotional effectiveness and competitive products.
- Increase fuel efficiency by monitoring vehicle performance such as mileage and speeds.
Increased Revenues
- Leverage onboard demand forecasting to provide suggested order quantities, improving order accuracy and eliminating stock outs.
- Eliminate erroneous and unauthorized discounts with real-time access to applications and accurate customer pricing.
Productivity Gains
- Maximize employee productivity with the ability to access and update customer information and to check inventory levels, pricing, product availability and promotional details.
- Increase sales and driver productivity through dynamic route optimization and dispatch.
Customer and Employee Satisfaction
- Tie onsite order entry into real-time inventory levels and delivery scheduling so the customer receives the correct product when they expect it.
- Increase customer satisfaction by responding faster to customer requests for service and providing flexible payment options.
"...with the Palm Treo and the Rogers Wireless network, order processing has been completely optimized and turnaround time from order status to delivery is now less than 24 hours, an improvement of as much as 25%. And it's estimated that order processing errors have been reduced by as much as 80%."
Francois Levac, Vice President of Information Technology, Biscuits Leclerc.
Rogers enables wireless enterprise solutions through a selection of best-of-breed hardware, software, systems integrators, etc. Our Mobile Data Alliance Members.
Learn more about joining our Mobile Data Alliance.
